Job Advert
Location:
Oriskany, NY (Hybrid – Virtual roles work from home with periodic office visits)
Pay:
Based on experience and location
Type:
Contract (Full-time hours), Monday–Friday, 8 AM to 11 PM (flexible shifts based on business needs)
Start Date:
ASAP
About the Job
Join a leading insurance provider as a Senior Customer Service Representative supporting the Dental Global Customer Solutions (GCS) team. In this role, you’ll handle inbound customer inquiries via phone and email, resolve issues with empathy, and ensure every customer interaction is exceptional.
Your New Customer Service Job:
- Respond to dental customer requests via phone or email
- Research and resolve inquiries related to policies, claims, and procedures
- Process transactions and refer complex requests to appropriate departments
- Strengthen customer relationships through effective communication and empathy
- Navigate multiple systems (e.g., Salesforce, Insight) to provide integrated support
- Maintain professionalism and high-quality service standards
What You’ll Need to Succeed:
- 1+ year of customer service experience (call center, retail, or restaurant)
- High School Diploma or GED
- Intermediate computer literacy and multitasking across systems
- Ability to work flexible shifts between 8 AM and 11 PM, Monday–Friday
- Prior experience in dental insurance or dental office preferred
- Strong verbal communication and listening skills
- Experience with Salesforce is a plus
What You’ll Get in Return:
- Opportunity to enroll in full medical, dental, vision, 401K, and life insurance ($20,000 benefit)
- Weekly pay and consistent hours
- Supportive recruiter guidance throughout the hiring process
- Access to resume tips, interview prep, and career coaching
What to Do Now:
If you're interested, apply now—we’re hiring fast!
At Hays, we’re more than recruiters—we’re career partners. If this role isn’t right for you, visit hays.com for more opportunities.
Additional Info:
- Must be legally authorized to work in the U.S. (no sponsorship available)
- Drug testing may be required
- ADA accommodations available upon request
...Psych NP Needed for a highly respected organization *Schedule is full time, Mon-Friday *Provide mainly evaluations at a mens homeless shelter just north of Central Park. *The PMHNP is responsible for providing psychiatric services to the clients served by the...
Overview:CookIt is the responsibility of the Cook to prepare all food items according to menu, recipes, plate specifications, and guest requests. It is also the responsibility of this role to assure food preparation and service is of the highest quality and according...
...Baylor Scott & White Health is seeking a Registered Nurse (RN) Nurse Navigator for a nursing job in Dallas, Texas. Job Description & Requirements ~ Specialty: Nurse Navigator ~ Discipline: RN ~ Duration: Ongoing ~40 hours per week ~ Shift: 8 hours, days...
...company, Amann & Shne (known as AMANN Group) is a worldwide operating manufacturer of industrial sewing threads and embroidery yarns... ...and self-driven individual with a can-do attitude to add to our warehouse team. You would be joining a fast-paced yet lighthearted...
An Entry Level Data Entry Clerk who is highly organized is needed at our company to work remotely with our team to collect, analyze and input Data into our online systems and Social Media platforms. This position is Part-time/full-time and will be done remotely. If this...