Patient Service Representative *Onsite Job at IronRod Health, Santa Clara, CA

NjZmRk9ZOWk4YlVtZ2RQY0lLZFh1NFVzYWc9PQ==
  • IronRod Health
  • Santa Clara, CA

Job Description

About IronRod Health

IronRod Health is an innovative healthcare services company that delivers premium cardiac device services via remote monitoring, in-clinic follow-ups, and hospital services. Our mission is to deliver premium care with efficient, timely service that improves patient outcomes while reducing costs and risk for physicians, hospitals, and cardiac device companies. We are a young, rapidly growing company, offering exciting career opportunities, with competitive pay and benefits. We are building a championship team and are looking for people willing to put in the hard work it takes to deliver success. To learn more about the company visit

*This role is onsite.

*Call Center Environment

The Patient Specialist position is responsible for educating patients regarding home monitors and providing on-going support.

The Patient Specialist Responsibilities would include but not limited to:

  • Meet outbound of call volume quota
  • Manage client accounts
  • Comply with HIPAA regulations
  • Accurately log daily activity
  • Provide detailed precise notations of patient conversations
  • Responsible for educating PTs regarding remote monitoring
  • Enrollment of PT information and equipment ordering
  • Technical support knowledge of remote monitors
  • Assist with remote monitor set up and maintaining connection
  • Ability to multitask and provide highest quality of service
  • Discuss general insurance coverage with patients
  • Insurance verification and check benefits

Education, Work Experience and Requirements:

  • Bilingual (Preferred)
  • Professional Communication
  • Proficient in Microsoft Office Tools
  • Minimum of 2 years of customer service and/or sales experience
  • High School Diploma or equivalent

What we offer:

  • Competitive pay, ongoing training opportunities and significant career advancement potential.

PIb06e3eac49e6-30492-37817488

Job Tags

Work experience placement,

Similar Jobs

Creative Steam

Part-time Teaching Positions 3rd-10th Grade Job at Creative Steam

 ...an innovative alternative to traditional schooling. We provide small group learning...  ...TEACHING POSITIONS **Job 1 Description: Part-Time ELEMENTARY TEACHER- 3rd-5th Grade History...  ...environment. **Job 2 Description: Part-Time HIGH SCHOOL 9th-10th Grade ELA, Math, and... 

LHH

Marketing Brand Manager Job at LHH

 ...LHH is partnering with one of our national b2b financial institutions to permanently bring on a Senior Marketing Brand Manager. In this role, you will be responsible for planning, executing, and optimizing our overall brand marketing strategy, collaborating with senior... 

Resume 2023

Web Designer Job at Resume 2023

We are seeking a Web Designer to join our team! You will develop and implement unique web-based applications. Responsibilities: Design, create, and modify websites Convert written, graphic, audio, and video components to compatible web formats Create back-end... 

Legence

Lighting Designer - P2S Job at Legence

Lighting Designer - P2S5000 E Spring St 8th floor, Long Beach, CA 90815, USAReq #2219Monday, April 28, 2025P2S stands as a provider of professional engineering services to a broad range of markets, including higher education, healthcare, ports/harbors, industrial, entertainment... 

FORTNA

Mechanical Engineer, Leadership and Development Rotational Program Job at FORTNA

 ...handling automated equipment, robotics and a comprehensive suite of lifecycle services. The FORTNA Leadership and Development Rotation (LADR) Program is a 1-year, rotational program committed to the accelerated development of entry-level Professional Services and...